Volunteers are valued members of the Belgrade team. Volunteering is a great opportunity to gain practical work experience, learn new skills and make new friends, whilst playing a vital role at your local theatre.

Responsibilities:

• To check that seating areas and evacuation routes are kept clear of any obstacles.
• To check customers have the correct ticket for that performance.
• To direct customers in/out of the theatre and to the appropriate facilities before, during and after each performance
• To assist disabled patrons to their seats.
• To assist in delivering excellent customer service to all patrons.
• To ensure the theatre operates within the boundaries of health & safety during each performance
• To supervise the audience during a performance taking appropriate action where necessary, e.g. asking patrons to quieten down or stop taking photos.
• To act as an evacuation marshal as and when required
• Post show to check the auditorium for lost property.
• To maintain good working relationships with all persons associated with the Belgrade Theatre
• To promote and comply with the Belgrade Theatre’s equal opportunity policy
• To embrace and adhere to the Brand Values of the Belgrade Theatre.

Person Specification:
Essential

• Good communication and interpersonal skills
• PA polite and friendly nature
• Ability to use own initiative
• A flexible and adaptable approach to fulfilling the duties of the post
• Ability to remain calm under pressure
• To be punctual and reliable

Desirable

• Experience of working with a volunteer scheme
• Interest in theatre and the arts
• Ability to think creatively
• Enthusiasm for proactive customer relationship building

We operate a rolling programme of recruitment for our Front of House Volunteers.